Answering the most difficult question in IT Support

By:  Special Guest Author, Robert Gillette

The number one question I get as an Outsourced IT Provider is “am I secure?” This question is difficult to answer because I am on the outside looking in. I am not your IT Provider. Can’t I just provide a security

Data privacy and security terms have become ubiquitous in software license agreements, including in both hosted service agreements and software license agreements. Security terms have been the norm for many years in the SaaS world, where the software licensor is hosting a customer’s data. However, in more recent years, much to the chagrin of small start-up software licensors of on-premise software, security terms and guarantees are now an expected part of the deal, even if the terms tend to be shorter in length and more limited in scope. Given the increasing importance – and inherent risks – of storing data, customers are understandably still concerned with data privacy and security even where a vendor is not actually hosting or storing their data.
Continue Reading Why Security Matters Even More for On-premise Software Vendors